AW | 2021 06 03 07:22 | AIRLINES

Vietnam Airlines subastará once A321CEO para obtener liquidez

Vietnam Airlines subastará once aviones Airbus A321CEO (11) para apoyar a la aerolínea en su proceso de crisis económica que afronta. La aerolínea del sudeste asiático lucha con las consecuencias económicas de la pandemia de Coronavirus. La aerolínea, que es propiedad en un 86 por ciento del Gobierno. Los compradores interesados podrían presentar ofertas antes del 29 de Junio de 2021.

La subasta de los aviones intenta recuperar liquidez en los esfuerzos de la aerolínea para rejuvenecer su flota y apuntalar su posición financiera durante la pandemia, dijeron el Jueves 03/06 medios estatales a una fuente no identificadas de Vietnam Airlines. Bamboo Airways de Vietnam, propiedad de la compañía de propiedad y ocio FLC Group, está interesada en comprar el más nuevo de los aviones ofrecidos en la subasta. “Estamos operando a plena capacidad en este momento y buscando expandir nuestra flota”, dijo su Director Djecutivo Dang Tat Thang.

La aerolínea reportó una pérdida neta de ᵭ 4,97 billones de Dong/US$ 215,68 millones en el primer trimestre de este año, casi el doble de la pérdida de ᵭ 2,61 billones de Dong en el primer trimestre de 2020.

Vietnam to auction A321CEO

Vietnam Airlines to auction eleven A321CEOs for liquidity

Vietnam Airlines will auction eleven Airbus A321CEO (11) aircraft to support the airline in its economic crisis process. The Southeast Asian airline struggles with the economic consequences of the Coronavirus pandemic. The airline, which is 86 percent owned by the government. Interested buyers may submit offers before June 29, 2021.

The aircraft auction tries to regain liquidity in the airline’s efforts to rejuvenate its fleet and shore up its financial position during the pandemic, state media told an unidentified Vietnam Airlines source on Thursday 06/03. Vietnam’s Bamboo Airways, owned by the property and leisure company FLC Group, is interested in purchasing the newest of the aircraft offered at the auction. “We are operating at full capacity at the moment and looking to expand our fleet”, said Managing Director Dang Tat Thang.

The airline reported a net loss of ᵭ 4.97 trillion Dong/US$ 215.68 million in the first quarter of this year, almost double the loss of ᵭ 2.61 trillion Dong in the first quarter of 2020.

Việt Nam đấu giá A321CEO

Vietnam Airlines bán đấu giá 11 chiếc A321CEO để thanh khoản

Vietnam Airlines sẽ bán đấu giá 11 máy bay Airbus A321CEO (11) để hỗ trợ hãng trong quá trình khủng hoảng kinh tế. Hãng hàng không Đông Nam Á phải vật lộn với hậu quả kinh tế của đại dịch Coronavirus. Hãng hàng không do chính phủ sở hữu 86%. Những người mua quan tâm có thể gửi phiếu mua hàng trước ngày 29 tháng 6 năm 2021.

Phương tiện truyền thông nhà nước dẫn nguồn tin giấu tên của Vietnam Airlines cho biết, cuộc đấu giá máy bay nhằm mục đích lấy lại thanh khoản trong nỗ lực trẻ hóa đội bay và củng cố tình hình tài chính của hãng trong thời kỳ đại dịch. Hãng hàng không Bamboo Airways của Việt Nam, thuộc sở hữu của công ty bất động sản và giải trí FLC Group, quan tâm đến việc mua chiếc máy bay mới nhất được chào bán tại cuộc đấu giá. Giám đốc điều hành Đặng Tất Thắng cho biết: “Hiện tại chúng tôi đang hoạt động hết công suất và mong muốn mở rộng đội tàu bay.

Hãng hàng không đã báo cáo khoản lỗ ròng ᵭ 4,97 nghìn tỷ Dong /US$ 215,68 triệu trong quý đầu tiên của năm nay, gần gấp đôi mức lỗ 2,61 nghìn tỷ Dong trong quý đầu tiên của năm 2020.

PUBLISHER: Airgways.com
DBk: Vietnamairlines.com / Airgways.com
AW-POST: 202106030722AR

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AW | 2021 06 03 06:51 | AIRLINES

Demoras de hasta medio año devolución dinero de pasajes

La compañía Aerolíneas Argentinas continuaba ofreciendo el reintegro de los pasajes aéreos de forma gratuita en el marco de la actual pandemia, pero los usuarios reclaman los plazo de extensiones más de lo informado y por la falta de respuesta en los canales de atención al cliente. En estos últimos tiempos, las cuentas de servicios sociales como Twitter han invadido con reclamos de esta naturaleza.

En el marco de la pandemia de Coronavirus, la política de la empresa presenta demoras que promedian los seis meses según denuncian los pasajeros, reclamando además la imposibilidad de comunicarse con la aerolínea, intentando salvar diferentes canales de atención. La compañía ha expresado sobre las demoras en devoluciones de pasajes: “Aerolíneas no solo comenzó a procesar los pedidos de devolución de los clientes directos sino también el de muchas agencias que alcanzan a dar respuesta a los pasajeros. Desde el comienzo de la pandemia fueron devueltos 87.145 tickets, que equivalen a US$ 17,2 millones de Dólares. De ese monto, 2 millones son tickets que fueron adquiridos a través de agencias de viaje y la compañía debe repetir el reclamo a la agencia en cuestión. Aún se encuentran sin procesar 52 mil solicitudes”, explicaron.

A principios de la pandemia en el país y antes las restricciones que limitaban la movilidad, la empresa promovió la reprogramación de los vuelos sin tarifas adicionales. Muchos optaron por esa opción, porque en la práctica no se preveía que los efectos del Covid-19 se extendieran durante tanto tiempo. Con los meses, a la devolución de las tarifas completas de esos vuelos cancelados se sumó una nueva política de venta de pasajes con devolución gratuita, con la que la empresa intentó atraer más compras de pasajes. Quienes adquirieran tickets podían estar tranquilos de que se les devolvería el importe en caso de que hubiera cancelaciones o que tomaran la decisión de no viajar.

La Resolución Nº1532/98 que regula el contrato de transporte aéreo no admite que en el caso de cancelaciones por causas de fuerza mayor la devolución del pasaje quede librada a la decisión o voluntad de la empresa aérea, explicó la Abogada Karina Barreiro, especialista en Derecho Aeronáutico, Espacial y Aeroportuario. En los casos reportados por los usuarios, “hay un incumplimiento por parte de la aerolínea, porque la ley establece que la devolución debe ser inmediata y realizada a través del mismo medio de pago que se utilizó para la compra. Una demora de 90 días ya estaría fuera del plazo y una de 120 días ya perjudica seriamente los intereses del pasajero por la desvalorización del dinero. Desde las aerolíneas pueden existir razones que justifiquen la demora, pero eso no las libera de la responsabilidad de cumplir con los pasajeros, que tienen el derecho a iniciar un reclamo formal para que la Justicia le exija a la aerolínea la devolución junto con los intereses correspondientes”, expresó la Abogada Karina Barreiro.

Complaints of Aerolíneas Argentinas users

Delays of up to half a year refund ticket money

The Aerolíneas Argentinas company continued to offer the reimbursement of air tickets for free in the context of the current pandemic, but the suarios claim the extension deadlines more than what was reported and due to the lack of response in the customer service channels. In recent times, social service accounts such as Twitter have invaded with claims of this nature.

In the framework of the Coronavirus pandemic, the company’s policy presents delays that average six months as reported by passengers, also claiming the impossibility of communicating with the airline, trying to save different service channels. The company has expressed about the delays in ticket returns: “Aerolíneas not only began to process return requests from direct customers but also from many agencies that are able to respond to passengers. Since the beginning of the pandemic, they were returned 87,145 tickets, which are equivalent to US$ 17.2 million Dollars. Of that amount, 2 million are tickets that were acquired through travel agencies and the company must repeat the claim to the agency in question 52 thousand are still unprocessed requests”, they explained.

At the beginning of the pandemic in the country and before the restrictions that limited mobility, the company promoted the rescheduling of flights without additional fees. Many opted for that option, because in practice the effects of Covid-19 were not expected to last for so long. Over the months, a new policy of selling tickets with free return was added to the return of the full fares of those canceled flights, with which the company tried to attract more ticket purchases. Those who purchased tickets could rest assured that the amount would be refunded in the event of cancellations or if they made the decision not to travel.

Resolution No. 1532/98 that regulates the air transport contract does not admit that in the case of cancellations due to force majeure, the return of the ticket is left to the decision or will of the airline, explained Lawyer Karina Barreiro, specialist in Law Aeronautical, Space and Airport. In the cases reported by users, “there is a breach on the part of the airline, because the law establishes that the return must be immediate and made through the same means of payment that was used for the purchase. A delay of 90 days would already be out of the term and a delay of 120 days already seriously harms the interests of the passenger due to the devaluation of money. From the airlines there may be reasons that justify the delay, but that does not release them from the responsibility to comply with the passengers, who have the right to initiate a formal claim so that the Justice requires the airline to return together with the corresponding interest”, Stated Attorney Karina Barreiro.

PUBLISHER: Airgways.com
DBk: Aerolineas.com / Flickr.com / Airgways.com
AW-POST: 202106030651AR

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